Cappella Romana seeks an Operations Manager
Job Title: Operations Manager
Reports to: Executive Director
Status: Full-time, exempt
Compensation: Salary commensurate with experience
Cappella Romana seeks bright, dynamic, and creative candidates from diverse backgrounds for the position of Operations Manager.
The Operations Manager (OM) serves as a creative lead for managing the day-to-day operations of Cappella Romana, including an array of activities that engage members of the public as well as internal staff, artists, vendors, funders, and the board of directors. The Operations Manager is a multi-faceted position, giving the successful candidate the opportunity for professional development and experience across departments, collaborating with colleagues in the carrying out of Cappella Romana’s mission.
Cappella Romana is an equal-opportunity employer and we strongly encourage applicants from all backgrounds, especially those that have been generally underrepresented in the arts sector.
About the position:
The OM will be first responsible for Cappella Romana’s Box Office, including the design and carrying out of customer service for all ticket, subscription, and CD order fulfillment and invoicing as needed. The OM will also identify, engage, and direct volunteers both in the office and at off-site venues.
The OM will process patron gifts, donor thank you letters, and acknowledgements, and provide support for development activities, including special events as appropriate, that engage Cappella Romana’s patrons and donors.
Cappella Romana highly values patron data, and the successful candidate will demonstrate a commitment to creating and maintaining excellent and accurate records of patron activities (including those of prospects, ticket buyers, donors, funders, and volunteers). In FY18 Cappella Romana employed an integrated CRM, PatronManager (based on Salesforce), in order to manage development, marketing, and ticket sales for all patrons in one system. Related to these systems, OM will prepare and make cash and check deposits and perform other light bookkeeping tasks.
The OM will be the primary administrator of singer rosters for musical projects, assistant in visa preparation for foreign guest artists, and coordinator of periodic travel and logistical arrangements as needed.
The OM should have good communication skills and may be called upon to assist as proofreader of content for marketing materials, program books, CD liner notes, etc. Knowledge of or fluency in a second language is desirable.
The OM will also be responsible for general office management, ensuring that the workplace is organized and operational, provided with necessary supplies, and maintained with essential material, filing, and telecommunication/IT systems.
The successful candidate will join Cappella Romana on a rapid ascent, coming off the high of last season, its 25th Anniversary, with its largest series ever in both Portland and Seattle, a dedicated festival for the music of Arvo Pärt, paid appearances in Los Angeles and Minneapolis, a CD release, and three international tours. The current season features eight (8) programs performed in both Seattle and Portland, with a matinée series in suburban Portland venues, two CD releases, and two international tours. Its regular venues in the Pacific Northwest have been Portland and Seattle’s principal Roman Catholic cathedrals, as well as other venues and concert halls in the region. Future plans include the launch of a new series in the San Francisco Bay Area, and growing touring programs.
Some evenings and weekends are required.
A collaborative, resourceful person with minimum BA or equivalent required, with some experience in the non-profit arts sector.
Computer skills. Required: Fluency in Microsoft Office suite and related applications, and the ability to learn new applications and tools, including online databases.
About Cappella Romana
Cappella Romana is a vocal chamber ensemble dedicated to combining passion with scholarship in its exploration of the musical traditions of the Christian East and West, with emphasis on early and contemporary music. Founded in 1991, Cappella Romana’s name refers to the medieval Greek concept of the Roman oikoumene (inhabited world), which embraced Rome and Western Europe, as well as the Byzantine Empire of Constantinople (“New Rome”) and its Slavic commonwealth.
The company draws from a roster of independent artists forming a flexible ensemble from 10 to 26 singers, led both by Music Director and Founder Alexander Lingas and guest conductors, experts in their respective fields from all over the world. The company is signed with Naxos Distribution for its growing recording catalogue, whose over 20 titles have won rave reviews in national and international press.
HOW TO APPLY:
Please write and send a letter of application that describes your interest in Cappella Romana, your qualifications for the position, and a few sentences describing of one of your highest musical experiences, along with a résumé.
Please send all materials in one PDF to firstname.lastname@example.org
Initial deadline December 15, 2017; Open until filled.